Sheehan Sales Frequently Asked Questions

1. Do you sell to the general public?
2. What is the minimum quantity for a order?
3. What forms of payment do you accept?
4. What are your shipping methods?
5. What is your return policy?

No, we do not. Since we are WHOLESALE ONLY, we sell only to businesses that have a valid:

• Seller's Permit, or Sales Tax License,  A Seller's Permit, or Sales Tax License, is issued by a state where sales tax is collected. You need it for collecting sales tax and filing sales tax return in your state. You may  Print and fill out this Certificate of Exemption (Form E-595E) and send it in.
• For all non-wholesale visitors, we are sorry that we are not able to sell to you due to our Wholesale Only policy.
   

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• Minimum Order:  48pcs  - The order does not have to be 48 pieces of the same item, but can be several different items that add up to 48 pieces. 

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•  Credit Cards- We currently accept Visa, MasterCard or Discover Card. Sorry, we do not accept any other credit cards than the three listed above.
•  COD Check- Personal or Company Checks if pre-approved in advance
•  COD Cash- Money Orders or Cashier's Checks

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• Standard Delivery: If not specified, the default method of shipping is by UPS Standard Ground. We also ship via common truck carrier, such as R&L or Estes Truck Lines.
• Freight charges: are calculated based on weight and locations of where the packages are being sent.
• Third Party Charge: If you have an Third Party Billing account and want to charge all freight, insurance, and duties to your account, please provide us with your account number.

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•  All complaints and claims must be made in writing, within 5 working days of your receipt of merchandise from us. No returns will be accepted or credit given without prior return authorization. No Returns will be accepted at our PO Box. You must send merchandise back to our warehouse.  
• Return Authorization: Please contact your Salesman for a Return Authorization Number and the return address before attempting to send any merchandise back. Please provide the original invoice number, the item you want to return and tell us why you want to return (so that we can improve our services in the future).
• Effective 1/1/06: United Parcel Service has instituted a Return Fee for any package which is undeliverable for any reason. Effective immediately, the actual cost of a missed or refused shipment will now be the original shipping charges, the UPS return shipping fee, and the reshipping charges when we reship the package to you.

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